Contact Us

Health Peak Customer Care

Real help. Clear answers. No runaround.

Whether you need help with an order, a delivery, a subscription, or choosing the right respiratory-wellness product, our team is ready to listen and guide you to the next step.

Send Us a Message Track My Order First
24–48 Business Hours Typical response time
Monday–Friday 9:00 AM–6:00 PM Eastern
Human Customer Care Every message is reviewed
60-Day Promise Support beyond delivery

How can we help?

Choose the closest topic and include the details listed below. That helps us solve your request without unnecessary back-and-forth.

1

Order & Delivery Help

For tracking, delivery, address, or order-status questions, include your full name, order number, and checkout email.

Track your package first

2

Product Information

Tell us the exact product name and what you would like to know about directions, ingredients, charging, care, or everyday use.

Visit the Health Peak FAQ

3

Returns & Replacements

Contact us within the applicable 60-day period. For an item that arrived damaged, defective, or incorrect, contact us within 48 hours of delivery and attach clear photos when replying by email.

Review returns and refunds

4

Subscription Assistance

Use the Manage Subscription link in your account or subscription email to view, skip, pause, update, or cancel. If you still need help, include the name and email connected to the subscription.

Review subscription terms

You may not need to wait

These self-service pages provide immediate answers to our most common customer questions.

Track my order Read common questions Check delivery times Start with the return policy Manage a subscription Explore Health Peak products

What happens after you contact us?

A simple, accountable support process.

Step 1

Send the key details

Use the form below or email us. Include your order number when your question involves a purchase.

Step 2

We personally review it

A member of our support team reviews your message and checks the relevant order or policy information.

Step 3

You receive a clear next step

We normally respond within 24–48 business hours with an answer, instructions, or the information we still need.

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Questions about symptoms or medical treatment?

Our team can explain Health Peak products, labels, orders, and policies, but cannot diagnose symptoms or advise you to change medication, oxygen, inhalers, or clinician-directed care. Seek immediate medical help for severe or rapidly worsening breathing difficulty, chest pain, fainting, confusion, blue or gray lips, or signs of a serious allergic reaction.

Send us a message

Complete the secure contact form directly below. In the Comment box, tell us what happened, what you need, and—if applicable—your order number and product name.

Full name Checkout email Order number Product name Clear description

For your protection, never send a password, Social Security number, full payment-card number, or security code. Health Peak will never ask you to provide complete payment credentials by email or through this form. See our Privacy Policy.

Health Peak Customer Care

Email our support team directly:

support@healthpeak.store

Support hours:
Monday through Friday, 9:00 AM to 6:00 PM Eastern Time

For order assistance, include your order number and the email address used at checkout.