Refund policy
Return & Refund Policy
At Health Peak, your confidence means everything to us. That’s why every order is backed by our commitment to make sure you feel supported, satisfied, and taken care of.
30-Day Satisfaction Guarantee
We stand behind the quality of our formulas. If you’re not satisfied with your experience, you may request a refund or replacement within 30 days of delivery.
Try It With Confidence
We understand that wellness products are personal. You’re welcome to open and try the product to evaluate how it works for you. If it’s not the right fit, simply reach out — we’re here to help.
Return Eligibility
To ensure a smooth process, please note:
- Requests must be submitted within 30 days of delivery
- Limit of one opened item per product type eligible for refund
- Additional unopened items may be returned where applicable
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos so we can resolve it quickly and make it right.
How to Start a Return
Please contact our support team and include:
- Your order number
- The email used at checkout
- A brief description of your request
Our team will guide you through the next steps and provide return instructions if needed.
Refunds
Once approved, refunds are issued back to your original payment method. Please allow a few business days for your bank or provider to process the transaction.
Exchanges & Replacements
If you prefer, we’re happy to offer a replacement or exchange where available. Our goal is to ensure you have the best possible experience with Health Peak.
Return Shipping
If the return is due to a damaged, defective, or incorrect item, we will take care of the resolution. For other returns, shipping costs may apply.
Our Promise
We’re here to support you — not complicate things. If you have any questions or concerns, our team is always ready to help.
Need Help?
Reach out to our support team anytime — we’ll make sure you’re taken care of.